Shipping & Delivery
We can ship to virtually any addresses in the world.
All Items sold by ifairycon would be shipped out within 2 to 5 business days after the confirmation of your payment transaction.
NOTICE: Recent changes in Tax Policy
I have paid for my order was my order still shows "Awaiting Shipment"?
Due to recent changes in tax policy, we have switched to a new logistics partner. Once order is received your order is shipped out in 2-4 working days. Orders will now be transited through our logistics facility in Hong Kong. As a result, tracking numbers will only become available approximately one week after your package arrives in Hong Kong.
PLEASE NOTE
Please make sure that your shipping information is full and correct.
We hold no responsibility for any problem by the wrong shipping information given. We try to mark all parcels with low value, but we are not responsible if your country's customs charges you taxes and duties. All items are checked to be in perfect condition when we despatch them. We are not liable or responsible for any losses or breakages during shipment.
Service Delays
Ifairycon is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays or other occurrences and the shipping fee is non-refundable.
Note: "Business days" excludes public holidays and weekends.
International Registered Mail
(Add 2 to 4 Business Days for Processing)
- United States: 15-35 business days
- Canada: 15 to 35 business days.
- European countries: 14 to 35 business days
- Hong Kong: 7 to 12 business days
- Singapore : 7 - 15 business days
- Asian countries : 7 to 18 business days
- Australia & New Zealand: 10- 20 business days
- Mexico & South American countries: 20 - 35 business days
- Middle East countries: 15 - 35 business days
SHIPPING BY EXPRESS DELIVERY (FEDEX)
Express Shipping only available for Singapore, we do not have express shipping for other countries
* The ‘Estimated Delivery’ timeframe is an estimate time only. Late delivery or failure to deliver due to following circumstances is beyond our control including custom delays, bad weather , inaccurate or incomplete shipping information, delivery instructions or information (missing or inaccurate telephone number or shipper's address) or unavailability or refusal of the receiver to accept delivery or to pay duties and taxed against delivery if requested.
WEEKEND DELIVERY
We are unable to arrange weekend delivery.
All shipping and processing times listed on our website are in business days.
(Monday-Friday, Excluding all national holidays)
DUTIES & TAXES
Import duties, taxes charges are not included in the item price or shipping charges.
All items will be marked as gift under $30 on the customs declaration. Possibility to be taxed is higher by choosing Express Shipping. Ifairycon.com does not hold any responsibilities for any taxies or duties incurred, these charges are the buyer's responsibility.
RETURN & EXCHANGE POLICY
For Return & Exchange Information, please click here: